Critical events need to be communicated fast, reliably, 24 hours a days, via any media available and to the responsible person. Previously, even the most critical events like serious IT failures were only visible in the consoles or were only sent via email to a desktop or communicated manually to the right people.

message master® Enterprise Alert is the latest software innovation for automated business-critical notifications and alerts. message master® Enterprise Alert enables businesses to notify and alert the right people faster, automatically, more reliably and regardless of where they are – via SMS, MMS, mobile e-mail, voice, fax and instant messaging.

message master® Enterprise Alert significantly increases uptime and availability of your business processes, IT systems, manufacturing facilities and helps to recover quickly from critical situations and to prevent disaster. message master® Enterprise Alert also centralizes your notification infrastructure and lowers your TCO of such systems.

message master® Enterprise Alert utilizes 2-way SMS, MMS, mobile e-mail, voice, fax, instant messaging and presence and schedule information to rapidly notify responsible and available people about critical events. It tracks the delivery of and responses to messages and automatically reacts, e.g. by using escalation chains or failover routes. It integrates seamlessly with IT and business monitoring software including Operations Manager , MOM 2005, Openview, Patrol, Whatsup, Trendmicro and others through open APIs, Serial Port Connectors, Command Line tools and Web Services.